Refund and Returns Policy
Last Updated: August 2026
1. Digital Goods and All Sales Final Because fitover30plus.co.uk provides immediate access to digital assets—including training programmes, eBooks, and video courses—all sales are strictly final. Once a purchase is complete and you have accessed or downloaded the materials, the information cannot be returned. Therefore, we do not offer refunds, exchanges, or cancellations.
2. UK Consumer Contracts Regulations By purchasing a digital product from our platform, you explicitly consent to the immediate delivery of the content. You acknowledge and agree that by doing so, you waive your 14-day right to cancel the purchase under the UK Consumer Contracts Regulations.
3. Exceptions We only issue refunds or replacements under verifiable, exceptional circumstances caused by our infrastructure. This includes:
- Duplicate Billing: If our payment processor accidentally charges you twice for the exact same transaction.
- Corrupt Files: If a digital file is fundamentally broken or inaccessible, and we are unable to provide you with a working replacement copy within a reasonable timeframe.
Realising a programme is too difficult, changing your mind, or failing to read the product description before checkout does not qualify for a refund.
4. Technical Support and Disputes If you experience a genuine technical issue accessing your purchase, contact us directly so we can resolve it. Do not immediately issue a bank chargeback. We log IP addresses and download timestamps for all purchases, and we will aggressively dispute fraudulent chargebacks with our merchant provider.